Career Opportunities

We're seeking an Application Support Analyst to join our high-performing support team and serve as a trusted technical resource for our customers and IT partners. In this role, you will own the full support lifecycle — troubleshooting, configuring, deploying, and upgrading API integrations and services across complex Microsoft Windows environments — while delivering an exceptional customer experience at every touchpoint.

We're seeking a Technical Support Specialist to join our growing team and help shape the future of healthcare technology.SoftWriters is on a Mission to Save Lives! As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S. We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh. We value quality, cultivating diverse teams, delivering successes and results, collaboration, innovation, thought leadership, integrity, teamwork, and growth. The Technical Support Specialist is a dynamic problem solver responsible for providing expert technical product support to clients and IT Partners. This role focuses heavily on helping customers troubleshoot, configure, deploy, and upgrade the SoftWriters suite of products.

We're seeking a Knowledgebase Content Specialist to join our growing team and help shape the future of healthcare technology. In this role, you'll create and maintain the critical documentation that empowers employees, customers, and partners to successfully leverage SoftWriters' solutions, while driving clarity, consistency, and continuous improvement across our knowledge ecosystem.

We're seeking a Senior Accountant, Accounting Operations & Systems to join our growing team and help shape the future of healthcare technology. In this role, you'll lead critical accounting operations while driving the modernization of our finance systems, processes, and reporting capabilities. You'll play a key role in ERP implementations, process automation initiatives, and ensuring the integrity of our financial operations as we continue to scale.

We're seeking a transformational Director, People & Culture to help shape the future of our organization through high-performance leadership, accountability, and AI-enabled workforce transformation. This highly visible leader will serve as a trusted advisor, coach, and change catalyst, partnering with leaders across the business to strengthen culture, accelerate organizational effectiveness, and drive meaningful business outcomes through people, process, and technology.

We're seeking a Director of AI Operations & Delivery to join our growing Alpha Lab team and help shape the future of healthcare technology. In this role, you'll lead the execution and delivery of SoftWriters' agentic AI platform initiatives, driving operational excellence across product and engineering teams while helping define the next generation of AI-powered healthcare solutions.

We're seeking a Product Owner to join our growing team and help shape the future of healthcare technology. In this role, you'll own a product area end-to-end, defining priorities, guiding execution, and ensuring delivered work drives meaningful customer and business outcomes across a highly impactful healthcare platform. The Product Team owns the core product experience and customer satisfaction while also serving as the force that takes the AI and automation advancements coming out of Alpha Lab and Engineering and scales them into the hands of as many customers as possible. It's meaningful, high-impact work — and we're growing the team to meet the moment.

We're seeking an IT Operations Specialist to join our growing team and help shape the future of healthcare technology.

We're seeking a Director of Product Management to join our Core Product team and lead the next chapter of product excellence at SoftWriters. This is a senior leadership role — net-new and purpose-built — to elevate the craft, velocity, and impact of product management across the organization. You'll coach and develop a team of PMs, build scalable product operations, and model the AI-native mindsets and habits that will power our next phase of enterprise-grade workflow transformation.

We're seeking a Financial Analyst to join our FP&A team and help shape the future of healthcare technology. In this role, you will drive financial planning, reporting, and analysis for a B2B Technology business while leveraging data and modern tools to improve decision-making and operational efficiency.

We're seeking an Implementation Specialist to join our growing team and help shape the future of healthcare technology. In this role, you'll guide pharmacies through training, startup, and steady-state transition, ensuring successful implementations that improve patient care and operational efficiency.

We're seeking a Cloud Operations Engineer to join our growing team and help shape the future of healthcare technology. In this role, you'll design, implement, and optimize scalable cloud infrastructure to support reliable, secure, and high-performing software delivery across our platforms.

As a Software Engineer at SoftWriters, you will be a key part of the motor that drives our product line to success. You will collaborate day-to-day with a team of engineering, quality assurance, and product management professionals in the design and development of software solutions necessary for Long Term Care Pharmacies to serve their patients. You will also contribute to the evolution of the solutions to leverage new technology, increase efficiencies, and raise the quality bar through automated testing.

We're seeking a Regional Sales Executive to join our growing team and help shape the future of healthcare technology. In this role, you’ll serve as a key advocate for our FrameworkLTC® platform, helping long-term care pharmacies transform their businesses through powerful, innovative technology. This is a high‑impact role for a strategic, consultative sales professional who thrives in a fast‑paced, entrepreneurial environment.

We're seeking a Senior Architect to join our growing team and help shape the future of healthcare technology. In this role, you’ll lead the modernization and expansion of our product portfolio, driving architectural strategy and technical excellence across our suite of products.

We're seeking a Manager, Software Engineering to join our growing technology organization and help shape the future of healthcare technology. In this role, you'll lead engineering teams responsible for modernizing and expanding our product portfolio while helping drive SoftWriters' transition to an agent-first, AI-enabled software development culture that delivers exceptional value to our customers.