Client Sales Manager

Sales

Client Sales Manager

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Job Category: Sales
Requisition Number: CLIEN018961

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology. 

Position Summary

SoftWriters is seeking a motivated, results-driven Client Sales Manager to join our growing sales organization. This position combines inside sales, business development, and existing account growth, offering an opportunity to directly impact revenue generation and customer relationships.

The Client Sales Manager will partner closely with a Regional Sales Executive to identify new business opportunities, generate qualified leads, and drive incremental sales within established customer accounts. This role is ideal for a proactive sales professional who thrives on building relationships, uncovering opportunities, and closing business.

The successful candidate will bring a hunter mentality, strong business acumen, and the ability to balance new business development with expanding existing customer relationships.

Key Responsibilities

Account Growth & Revenue Generation

• Drive incremental revenue within an assigned portfolio of established customer accounts.

• Identify and pursue upselling, cross-selling, and additional product and service opportunities.

• Proactively engage existing customers to understand evolving business needs and uncover new sales opportunities.

• Manage the sales cycle for assigned opportunities, from initial discovery through closing.

• Build and maintain a strong pipeline of opportunities within existing accounts.

Business Development & Prospecting

• Partner with an assigned Regional Sales Executive to develop and execute targeted prospecting strategies.

• Identify, research, and engage prospective customers through outbound calls, emails, and other sales activities.

• Qualify prospective opportunities and coordinate introductions with the Regional Sales Executive.

• Contribute to new customer acquisition through proactive lead generation and business development efforts.

• Maintain consistent prospecting activity to support pipeline development and revenue goals.

Sales Partnership & Collaboration

• Work collaboratively with Regional Sales Executives to maximize territory performance and account growth.

• Support a coordinated sales strategy that prioritizes high-value opportunities while capturing incremental revenue.

• Facilitate seamless account transitions from Regional Sales Executives to ongoing inside sales ownership.

• Communicate account activity, customer needs, and potential opportunities to internal stakeholders.

• Partner with internal teams to ensure a positive customer experience throughout the sales process.

Sales Execution & Performance

• Meet or exceed established revenue, pipeline development, and sales activity targets.

• Maintain accurate customer records, sales opportunities, and activity tracking within the CRM.

• Prepare sales forecasts and provide regular updates on pipeline activity and account growth.

• Develop a strong understanding of SoftWriters' products, services, and customer needs.

• Represent SoftWriters at industry conferences, customer events, and occasional onsite meetings

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office. Relocation assistance is not provided.

SoftWriters, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, age, disability, genetic information, veteran status, or any other legally protected characteristic.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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