Product Owner

Product Management

Product Owner

Apply Now

Job Category: Product Management
Requisition Number: PRODU018657

Product Owner – SoftWriters

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently and accurately. As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We're seeking a Product Owner to join our growing team and help shape the future of healthcare technology. In this role, you'll own a product area end-to-end, defining priorities, guiding execution, and ensuring delivered work drives meaningful customer and business outcomes across a highly impactful healthcare platform.

Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports to: Group Product Manager

What You’ll Do

• Own and prioritize the product backlog, aligning work to customer value, business impact, and strategic goals
• Define and communicate product direction for a product area in close partnership with Product Management
• Make independent trade-off decisions across enhancements, defects, and operational needs
• Lead release planning and coordinate delivery across engineering, QA, and cross-functional teams
• Work directly with customers and stakeholders to validate needs, assumptions, and solutions
• Ensure requirements and acceptance criteria are clear, complete, and ready for development
• Monitor delivery outcomes and adjust priorities based on performance data and feedback
• Drive alignment across teams for cross-product initiatives
• Identify and prioritize opportunities to apply AI and automation to improve product workflows
• Define direction, success criteria, and guardrails for AI-enabled capabilities
• Evaluate value, feasibility, and risk when choosing between AI-driven and traditional solutions
• Communicate the value, limitations, and expectations of AI-enabled features to stakeholders

What We’re Looking For

Required:

• Bachelor’s degree in computer science, engineering, business, or a related field, or equivalent experience
• 2+ years of experience in software product management or product ownership roles
• Demonstrated ownership of backlog prioritization and delivery outcomes
• Experience making clear trade-off decisions across competing priorities
• Experience working directly with customers and business stakeholders to define and validate solutions
• Proven ability to lead cross-functional teams and align stakeholders
• Strong analytical, strategic thinking, and decision-making skills
• Experience delivering enterprise software solutions (on-prem, hosted, or cloud-based), preferably with complex or configurable systems

Preferred:

• Experience in healthcare, pharmacy, or regulated technology environments
• Experience delivering or managing features that incorporate automation or AI capabilities
• Ability to evaluate trade-offs, risks, and expected outcomes of AI-enabled solutions in an enterprise context

Why You’ll Love Working Here

Meaningful Work:
Your decisions directly impact patient safety and pharmacy operations across the healthcare system.

Modern Work Environment:
Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.

Work-Life Balance:

• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays

Comprehensive Benefits:

• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage

Growth-Focused Culture:

• Continuous learning and professional development opportunities
• Cross-functional collaboration with Product, Engineering, UX, and Customer teams
• Clear leadership and product-growth career paths

Our Values in Action

• Innovators, Thought Leaders, Teachers: We invest in your growth and encourage knowledge sharing
• Accountability and Ownership: Take initiative, own outcomes, celebrate wins
• Customer-Centric: Direct connection to the pharmacies and patients we serve
• Unyielding Integrity: Ethical decision-making in everything we do
• One Team, Family Spirit: Collaborative environment where everyone’s success matters

Ready to Apply?

Join a team where your product decisions deliver real-world healthcare impact. We’re looking for a Product Owner who thrives in ambiguity, values outcomes over output, and is excited to shape the future of healthcare technology.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran status.

Apply Now

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Read the Applicant Privacy Policy